About
I’m located inside the Barkside Groomery in Georgetown Ky! Providing a grooming experience for your pup that keeps them happy and healthy, while also giving them that lux look. The comfort and safety of your pet will always be our top priority. So you can rest assured we will love your pup with lux. Things To Know Before Booking Please note all pups MUST have up to date/proof of rabies, bordetella, and distemper vaccines prior to your appointment. You can bring in a copy with you, or email it to luxpupspa@gmail.com. If your pup is not up to date at the time of your appointment we will be happy to reschedule your appointment. We require a full 24 hr notice prior to canceling or rescheduling your appointment. A $25.00 fee will be accessed if you cancel or reschedule within the 24 hr time frame. Thank you so much for your understanding!Business Hours
- Monday
- 9 AM - 6 PM
- Tuesday
- 9 AM - 6 PM
- Wednesday
- 9 AM - 6 PM
- Thursday
- 9 AM - 6 PM
- Friday
- 9 AM - 6 PM
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
WE REQUIRE A FULL 24 HOUR NOTICE PRIOR TO CANCELING OR RESCHEDULING YOUR APPOINTMENT. A $25.00 PERCENT FEE WILL BE ACCESSED IF YOU CANCEL OR RESCHEDULE WITHIN THIS 24 HOUR TIME FRAME. WE RESERVE THE RIGHT TO REQUIRE A CARD ON FILE TO BOOK YOUR NEXT APPOINGMENT IF YOU FAIL TO PROVIDE PROPER NOTICE. A FEE WILL BE CHARGED AT THE NEXT APPOINTMENT IF YOU NO SHOW OR CANCEL WITHIN 24 HOURS OF YOUR APPOINTMENT.
IF YOU ARE MORE THAN 15 MINUTES LATE TO YOUR APPOINTMENT, WE CAN NO LONGER HONOR YOUR APPOINTMENT AND A $25.00 CHARGE WILL BE ACCESSED. IF WE ARE ABLE TO ACCEPT YOUR DOG AFTER THE LATE PERIOD, IT WILL BE AT THE GROOMERS DISCRETION AND A FEE WILL BE ACCESSED. WE CLOSE AT 5:00 PM AND EXPECT DOGS TO BE PICKED UP PROMPTLY. THERE ARE TIMES YOUR DOG MAY TAKE LONGER TO BE GROOMED AND MAY GO PAST CLOSING TIME AT WHICH POINT YOUR GROOMER WILL MAKE YOU AWARE OF THE EXTRA TIME NEEDED. A $15.00 CHARGE WILL BE ACCESSED FOR EVERY 30 MINUTES YOU ARE LATE AFTER 5:00 PM UNLESS OTHERWISE DISCUSSED WITH GROOMING STAFF.
WE HAVE LIMITED SPACE AVAILABLE AND ASK THAT ALL DOGS BE PICKED UP IN A TIMELY MANNER UNLESS DISCUSSED WITH GROOMING STAFF. ANY DOGS THAT ARE WITHIN OUR CARE 2 HOURS AFTER THE GROOM IS COMPLETED WILL BE CHARGED A DAYCARE FEE. Thank you!!